FAQ

Frequently Asked Questions (FAQ)

1. Are your products 100% organic?  
Yes, our products are made using natural and carefully selected ingredients. We focus on providing safe and chemical-free solutions for your skin and hair.

2. Are your products safe for all skin types?  
Our products are designed to be gentle and suitable for most skin and hair types. However, we recommend doing a patch test before full use.

3. Do your products contain harmful chemicals?  
No, we avoid harmful chemicals such as parabens and sulfates. Our goal is to provide clean and safe personal care products.

4. How long does delivery take?  
Delivery usually takes 3–5 business days depending on your location.

5. Do you offer Cash on Delivery (COD)?  
Yes, we offer Cash on Delivery across Pakistan.

6. Can I return or exchange a product?  
Yes, we have a 7-day return policy. Please check our Refund Policy page for full details.

7. How can I contact you?  
You can contact us anytime at oroveorganics@gmail.com. We usually respond within 24 hours.

8. How should I store your products?  
Keep products in a cool, dry place away from direct sunlight to maintain their quality.

9. Are your products suitable for daily use?  
Yes, our products are gentle and suitable for regular use.

10. Do you offer discounts or promotions?  
Yes, we occasionally offer special deals and promotions. Stay updated by subscribing to our store.